Guest Reviews for Golden Tulip Regente

Dear Sirs, Travelling 5 months/year to Brazil, I come often to Rio and always stay in your hotel. I appreciate the kindness of the employees at the reception. This time however, I have had some "problems" in the room ie. the water in the shower was almost boiled water, the two tabs delivering hot water only. This excepted everything was fine. It would be appreciated for regular clients if you could implement a fidelity card offering advantages (eg. upgrades when possible) as many hotels do. Regards

Dear Sirs, Travelling 5 months/year to Brazil, I come often to Rio and always stay in your hotel. I appreciate the kindness of the employees at the reception. This time however, I have had some "problems" in the room ie. the water in the shower was almost boiled water, the two tabs... read more

Some say this hotel is expensive but when you consider the location you can understand why. Standard similar to U.K premier Inn, nothing great but clean rooms and good breakfast. Great location for Copacabana and Ipanema beaches. Close to buses, metro and an abundance of restaurants. There are better hotels but very expensive. Pool is a waste of space as really small, but quite nice if you want a drink up there.

Some say this hotel is expensive but when you consider the location you can understand why. Standard similar to U.K premier Inn, nothing great but clean rooms and good breakfast. Great location for Copacabana and Ipanema beaches. Close to buses, metro and an abundance of restaurants. There are... read more

1 - Check-out muuuuito demorado. É preciso melhorar bastante. 2 - Apto 1242. Chuveiro péssimo! Muito inferior ao antigo Luxor Regente. 3 - Ar condicionado pré-programado (ou com defeito) para desligar automáticamente após 01 hora. Solicitei reparo 2x e o problema continuou. Parabéns ao animador do Cocktail do Reveillon.

1 - Check-out muuuuito demorado. É preciso melhorar bastante. 2 - Apto 1242. Chuveiro péssimo! Muito inferior ao antigo Luxor Regente. 3 - Ar condicionado pré-programado (ou com defeito) para desligar automáticamente após 01 hora. Solicitei reparo 2x e o problema... read more

My husband and I use to spend several months/year in Brazil and each time we spend a few days in Rio. We always try to stay in this hotel. Depending from the period of the year, the room allocated is superior or standard but even the standard is comfortable. Staff almost always ready to help. Among the employees working at reception, the ones who are there for many years are excellent : they recognise us and try always to meet our needs as much as possible. This of course is one of the reason we come back to the Golden Tulip Regente.

My husband and I use to spend several months/year in Brazil and each time we spend a few days in Rio. We always try to stay in this hotel. Depending from the period of the year, the room allocated is superior or standard but even the standard is comfortable. Staff almost always ready to help.... read more

Bom dia, Sobre o período de estadia no hotel, tenho como crítica somente o atendimento e o preparo dos funcionários. Acredito que o atendimento é muito importante e é por intermédio dele que cativamos clientes. Os funcionários do hotel são mal humorados e pouco solicitos. Acho que o hotel deveria investir em treinamento dos funcionários para prestarem melhor atendimentos aos hóspedes. Tratam muito mal os hóspedes, bem ríspidos, sérios e de poucas palavras e informações sobre os serviços que são prestados. Atenciosamente Camila

Bom dia, Sobre o período de estadia no hotel, tenho como crítica somente o atendimento e o preparo dos funcionários. Acredito que o atendimento é muito importante e é por intermédio dele que cativamos clientes. Os funcionários do hotel são mal humorados... read more